When do we collect your personal data?

We collect personal data from a number of sources including:

• Our website contact form,
• Wedding exhibitions, and events,
• Referrals from existing clients, other organisations and wedding planners
   

What sort of personal data do we collect?

The personal data we collect is limited to the level we need to deliver our services and is made up of some or all of the following: 

• Name
• Email address
• Phone number
• Contact address
• Dietary requirements
• Wedding/event date
   

How do we collect your information?

Information is collected in the following ways:

• Face-to face
• By phone
• Electronically through on-line forms

Use of ‘cookies’.

Our website, like many other websites, uses cookies. ‘Cookies’ are small pieces of information sent to your computer and stored on your hard drive to allow our website to recognise you when you visit. The cookies collect statistical data about your browsing actions and patterns but do not identify you as an individual. We use this information to improve the website experience. It is possible to switch off cookies by changing your browser preferences.

How and why do we use your personal data?

Your personal data is used to ensure the services we deliver are suitable and appropriate and any data collected is only used to administer and deliver those services:

• To respond to your queries.
• To propose, quote, design, deliver, invoice and get feedback on our professional services.
• To send you communications required by law or which are necessary to inform you about our changes to the services we provide you (e.g. updates to this Privacy Notice).
• To comply with our contractual or legal obligations to share data with law enforcement.
   

Who do we share your personal data with?

We do not share personal data with any third parties or organisations. We will not sell or rent your information to third parties. 

How do we manage the information?

Sugar Ninja Cakes is committed to complying with the requirements of the Data Protection Act 1998.

We have a Data Protection Policy which all employees and partners must observe and abide by.

We manage the information by:

• Only collecting information needed to provide services, process payments, meet the requirements of our customers
• Keeping all information stored securely with password access to systems
• Keeping information only as long as is operationally valuable. 
• At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
   

How you can access the information we hold:

You have the right to ask for a copy of information we hold about you.  This is known as a subject access request.

If you want to access this information, please contact us by email at ellen@sugarninjacakes.co.uk